CarMax

CarMax

Data Breach

www.carmax.com

451,388

Records Exposed

Jan 2026

Date of Breach

Database

Breach Type

Sep 2026

Added to Database

About This Breach

In January 2026, CarMax, the largest used-car retailer in the United States, was affected by a data breach as part of the ShinyHunters extortion campaign targeting Salesforce environments. The breach exposed approximately 431 thousand records (around 431 thousand unique email addresses), including email addresses, first and last names, phone numbers and physical addresses belonging to customers. The data was exported from a CarMax Salesforce Person Account object and published on the ShinyHunters data leak site after the company did not pay the ransom. No passwords were included. The records were distributed via Telegram by the threat actor group ShinyHunters.

Compromised Data Types

Email Address First Name Last Name Phone Number

Country

United States

Language

English

Category

Retail

Indexed On

Sep 29, 2026

Breach Type

Database

What Should You Do?

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  • Watch for phishing emails targeting your inbox. Attackers may use your exposed email address to send convincing scam messages.
  • Be alert to smishing attacks (SMS phishing). Scammers may text you pretending to be banks or service providers.
  • Enable two-factor authentication (2FA) on all important accounts to add an extra layer of security.
  • Use a password manager to generate and store unique, strong passwords for every account.

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